Understand the situation
Ada asks a few simple questions to work out what's actually happened.
When it mattersWhen something goes wrong,
When something goes wrong,
start with AutoAid.
Car problems are stressful because you're not sure who to contact or what should happen. AutoAid gives you one place to begin.
Tell Ada what's happened.
- “My car has developed a fault.”
- “I've broken down.”
- “I've had an accident.”
- “I think this might be covered by my warranty.”
- “I need tyres.”
- “I need a garage.”
- “I'm not sure who I need to contact.”
Ask Ada.
Explain what happens next
You get clear guidance on the steps involved, in plain language.
Point you to the right support
Where appropriate, AutoAid helps connect you with the right service, supplier or next step.
Keep you informed
AutoAid helps keep the process simple and keeps you updated along the way.
Warranty questions, handled calmly.
If you think something might be covered, AutoAid can help you understand the process, identify what information you may need, explain the next steps, help arrange diagnosis where appropriate, and guide you towards your warranty provider.
Diagnosis will normally be required first. Your warranty provider remains responsible for claim decisions and authorisation. AutoAid does not decide whether a claim is covered.
Get AutoAid before you need it.
