01
Ask Ada
Tell Ada what you need.
How it works
Four simple steps.
AutoAid is designed to remove the guesswork. Here's what using it actually looks like.
02
Get guidance
Ada helps you understand what needs to happen next.
03
We take action
Where appropriate, AutoAid helps connect you with the right service, supplier or next step.
04
You're sorted
AutoAid helps keep the process simple and keeps you informed.
Your journey with AutoAid.
- 1
You collect your car
Your supplying dealer introduces you to AutoAid so support is there from day one.
- 2
You add your details
Add your vehicle, documents, insurance, warranty and finance agreement.
- 3
AutoAid keeps track
Reminders for MOT, service, tax and renewals arrive before they're due.
- 4
Something comes up
A fault, a breakdown, tyres or a warranty question — you start with Ada.
- 5
You get help
Ada guides you and, where appropriate, AutoAid connects you with the right support.
- 6
Time for your next car
When your current finance may put you in a position to change your car, AutoAid can let you know it could be worth considering your options.
Behind Ada sits a real team of case handlers.
Ada is the front door, not the whole story. When something needs a human, your case is picked up by trained case handlers who deal with garages, warranty providers, roadside teams and suppliers every single day.
- Real people managing your case from first contact to resolution
- Behind Ada sits a real team, experienced in warranty claims, repairs, breakdowns and just about everything automotive.
- Chasing third parties so you don't have to
- Support available around the clock, all year round
Ready when you are.
