Run your dealership
Access to practical services and suppliers across the whole vehicle lifecycle.
For dealers
More than aftersales. Everything your dealership needs.
AutoAid gives independent dealers one place for customer aftersales, day-to-day business support and access to trusted automotive services — helping you look after customers, save time and keep your dealership moving.
Your dealership has enough moving parts.
Running a dealership means dealing with far more than buying and selling cars. Insurance, warranties, repairs, transport, valeting, finance, customer enquiries, inspections, legal support, marketing and dozens of other jobs all compete for your time.
AutoAid brings those requirements together. Use the services you need, when you need them, while AutoAid also gives your customers somewhere to turn after handover.
One relationship. A whole network of support.
Look after your customers
An outsourced aftersales and customer-support function working alongside you.
Keep your customers
Reminders, ongoing engagement and future vehicle opportunities.
Dealer services
Everything around the sale.
From getting a vehicle ready for sale to looking after the customer afterwards, AutoAid connects your dealership with the support it needs.
Protection, insurance & finance
Warranties & customer protection
Protection and support solutions that help you give customers confidence before and after handover.
- Vehicle warranties
- Warranty administration and support
- Roadside assistance
- Keycare
- Drive-away insurance
- GAP solutions where applicable
- SMART insurance and protection products where applicable
Trade insurance
Help accessing motor-trade insurance solutions designed around the needs of vehicle retailers.
- Motor trade insurance
- Dealership insurance requirements
- Access to appropriate trade insurance solutions
Finance support
Finance support for today's sale, with AutoAid helping keep the dealership connected to customers throughout their ownership journey.
- Vehicle finance
- Finance brokerage and referral support
- Customer finance journeys where applicable
- Finance agreement tracking through AutoAid
- Future vehicle-change opportunities
Legal solutions
Access to specialist support when your dealership needs help navigating the legal and commercial realities of motor retail.
- Motor trade legal support
- Customer dispute support
- Business legal solutions
- Access to specialist automotive legal assistance
Preparation, movement & repair
Vehicle transportation & logistics
Move vehicles where they need to be without spending your day organising drivers and transport.
- Vehicle transportation
- Collection and delivery
- Dealer-to-dealer movements
- Auction movements
- Customer delivery logistics
Valeting & vehicle presentation
Get vehicles looking retail-ready with mobile and remote services that can come to you.
- Remote and mobile valeting
- Vehicle preparation
- SMART repairs
- Alloy wheel refurbishment
- Cosmetic repair solutions
Mechanical & electrical support
Access repair, maintenance and diagnostic support when a vehicle needs attention.
- Mechanical repairs
- Electrical repairs
- Diagnostic support
- Garage and repairer access
- Routine servicing
- MOT support
Independent vehicle inspections
Independent expertise when you need a clearer picture of a vehicle or technical issue.
- Independent inspections
- Vehicle condition reports
- Technical assessment support
Accident management
Help customers and dealerships navigate what happens next following an accident.
- Accident management support
- Customer accident assistance
- Repair journey support
- Replacement mobility or car hire where applicable
Tyres
Straightforward access to tyre services for dealership vehicles and customers.
- Replacement tyres
- Mobile and remote tyre services where available
- Customer tyre support
Towbars & accessories
Specialist fitting services without the dealership having to source providers itself.
- Towbar fitting
- Relevant vehicle accessory services
Mobility, payments & stock
Payment solutions
Give customers additional ways to manage unexpected vehicle costs where appropriate.
- Instalment and payment-assist solutions where applicable
- Helping customers spread eligible repair costs
Car hire & mobility
Access mobility solutions when either your dealership or customer needs to stay moving.
- Vehicle rental
- Replacement mobility
- Customer and dealer hire requirements
Trade sales & vehicle disposal
Additional routes for vehicles that don't belong on your retail pitch.
- Trade vehicle sales routes
- Disposal options
- Dealer-to-dealer opportunities
Auction services
Access additional routes to buy, sell or dispose of stock.
- Auction access
- Vehicle disposal
- Vehicle sourcing opportunities where applicable
Customers, communication & growth
Telecommunications
Communication solutions designed to help dealerships stay connected without adding unnecessary complexity.
- Dealer telecommunications solutions
- Business telephony
- Customer communication infrastructure
Digital customer enquiry management
Help turn digital enquiries into conversations without your team having to constantly watch every inbox and channel.
- Digital enquiry handling
- AI-assisted enquiry management
- Customer enquiry qualification
- Follow-up support
- Lead routing
- Website and customer journey integration
- Human escalation where appropriate
Sales follow-up & customer retention
Stay connected long after handover so the customer remembers who sold them the car when they need something — or when they're ready for another one.
- Post-sale customer communication
- Service reminders
- MOT reminders
- Warranty reminders
- Finance-related vehicle-change prompts
- Dealer-configurable follow-up
- Stocklist communication where appropriate
- Repeat vehicle opportunities
Social media & digital support
Additional support to help dealerships remain visible and engaged with their customers.
- Automotive social media support
- Digital customer engagement
- Appropriate dealer marketing support
Corporate hospitality & dealer benefits
Because AutoAid isn't only about solving problems — our network can create additional benefits for participating dealers too.
- Corporate hospitality opportunities
- Dealer benefits
- Preferential partner offers where available
Services are made available through the AutoAid network of partners and suppliers. Availability may vary and some services are provided by third parties.
You don't need 20 new phone numbers.
You need one place to start.
AutoAid isn't asking your dealership to replace every supplier you already know and trust. Keep the relationships that work.
When you need something else, AutoAid gives you somewhere to turn — whether that's moving a car, arranging a valet, finding technical support, looking at insurance, helping a customer or solving one of the hundred other jobs involved in running a dealership.
Great value
One simple subscription. No surprises.
AutoAid is available to dealers at a low-cost subscription based on the volume of stock you hold — so you only pay in line with your business size.
There's no large upfront fee or long-term lock-in. It's a 12-month rolling contract, giving you flexibility while you get on with running your dealership.
Low-cost dealer subscription
- Priced based on your stock volume
- 12-month rolling contract
- No hidden setup costs
- Access to the full AutoAid dealer network
- Flexible as your dealership grows
Rolling contract — stay because it works, not because you're stuck.
Aftersales
And then we help look after the customer.
The relationship doesn't have to end when the customer drives away. AutoAid gives customers one place to start when they need help with their vehicle while keeping the supplying dealership part of the ownership journey.
Support after handover
Customers have a single place to start when something comes up, rather than guessing who to contact.
A better ownership experience
Reminders and guidance help customers stay on top of MOTs, servicing, warranties and other important vehicle requirements.
Stay connected
When a customer's current finance may put them in a position to change their car, AutoAid can prompt them to consider their next vehicle — keeping the supplying dealer part of that conversation.
Partnership, not a product
AutoAid works alongside the dealership throughout the customer's ownership journey rather than becoming another product simply added to the vehicle.
Your dealership. Your customer. Your rules.
AutoAid works around the way your dealership operates.
Dealer-first servicing
Where required, service and MOT opportunities can be directed back to the supplying dealership first.
Configurable customer journeys
Choose which AutoAid services and customer journeys are appropriate for your dealership.
Human escalation
Ada can handle straightforward enquiries and gather information, with the AutoAid team available when human involvement is needed.
No unauthorised spending
AutoAid does not commit your dealership to expenditure without the appropriate authority.
Keep your existing suppliers
Already have a supplier you trust? Keep them. AutoAid is designed to complement your existing operation, not force you to replace it.
The big picture
One platform around your dealership.
- 01Buy / source
- 02Prepare
- 03Insure
- 04Finance
- 05Sell
- 06Handover
- 07Support
- 08Service
- 09Retain
- 10Sell the next car
AutoAid connects more of the vehicle and customer lifecycle so independent dealers can spend more time doing what actually generates revenue — buying and selling cars.
Running a dealership is complicated. Getting support shouldn't be.
Whether you want AutoAid to become your outsourced aftersales department, need access to one of our dealer services, or want the whole AutoAid ecosystem working around your business, talk to us.
